Audient Nero

I had very high hopes for this unit, but those were quickly crushed upon use. It feels and looks very nice, but does not perform.
1st - within two weeks the HP1 amp stopped working (working on figuring out if this can be fixed)
When you turn on the unit there is a large spike that shoots through the headphones and monitors. I use a delay so that the monitors turn on after the unit, but even still I get some of the spike from the unit powering on (meters red line).
The output is very low, I have to have the unit 75% of the way for my usual monitoring level, this is ridiculous.
The headphone amps are lackluster, and are very noisy, can hear static/hiss even at low levels.
My Behringer unit that I used for 4+ years has never had these issues.
How Audient can release such a low quality product at this price is beyond me.