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Absolute junk - Avoid
It was oh so very easy to pay for this guitar. Try sending it back, however, and you may as well forget about it. Better still, don't buy it to begin with. From the moment I took delivery it has been buzzing up and down the neck. I queried this and was told I need to make a video of my playing it so Thomanns "experts" can view it. I have been playing guitar for 30 years. I'd say that makes me an expert.
When I queried who these so called experts are, and what are their actual job titles, I was quickly sent a return label, which is useless as I don't have a printer. In the small print instructions, it also tells me I need to find some form or other if the parcel is going to the EU. What?!!?
I will not buy a thing from this store again. I don't have £150 to waste, and Thomann clearly have no intention of helping or refunding. I wasn't even going to bother writing this, but I have just tried to change the strings, and three of the pegs have snapped, leaving half in the bridge of the guitar.
I will be sharing quotes from Thomanns communications with me, along with photographs of this awful piece of junk, Chinese made guitar, across all of my social media channels. As a music journalist, I will do my utmost to make sure that as many people as possible know about this debacle and my experience of Thomann.
When I queried who these so called experts are, and what are their actual job titles, I was quickly sent a return label, which is useless as I don't have a printer. In the small print instructions, it also tells me I need to find some form or other if the parcel is going to the EU. What?!!?
I will not buy a thing from this store again. I don't have £150 to waste, and Thomann clearly have no intention of helping or refunding. I wasn't even going to bother writing this, but I have just tried to change the strings, and three of the pegs have snapped, leaving half in the bridge of the guitar.
I will be sharing quotes from Thomanns communications with me, along with photographs of this awful piece of junk, Chinese made guitar, across all of my social media channels. As a music journalist, I will do my utmost to make sure that as many people as possible know about this debacle and my experience of Thomann.
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