As the world's largest mail-order music equipment company we are proud to offer you the greatest range of immediately available products. To maintain this, we are constantly expanding our warehousing and logistics capacities as well as our teams of specialists on site, who will assist you in word and deed.
Over the past few years, our storage area has been continuously extended in order to optimise the availability of all products in our catalogue to minimize delivery times.
Because we buy large quantities and keep them in stock, we get the best prices from all the manufacturers. Our advantage is your advantage.
We strive to keep products available at all times simply because we know how urgently our customers need a replacement unit in the event of a defect, and we can then respond quickly.
Thanks to efficient and award-winning logistics, which are operated entirely in Treppendorf, we can quickly access any item in our range. In the best case scenario, it currently takes us 28 minutes from order placement to dispatch of the goods.
Time from creating the order to dispatch
We always keep sufficient buffer space in our warehouses for special offers. This allows us to take advantage of great offers from our suppliers and offer our customers even better prices.
Not only do we import our own brand products directly, but we also buy many brand name products directly from the manufacturers' factories. That way we aren't limited by the local distributors' quantities and can keep products available which are officially sold out.
Transport costs are a substantial part of total purchasing prices. In the end, it's always the customer who pays for that. The most efficient way, therefore, is to buy by the container. Just one container can hold up to 1,500 guitars of just one model, 2,000 power amps, or 4,000 keyboards.
The continual expansion of our warehouse capacity means that more and more items are in stock. Today, 94% of our items are available without delay.